#Slik dress zipYou’ll need the email address associated with your purchase, or order number and shipping zip code. Visit our Return Center to start your return. Items must be unworn with all tags intact to be accepted. Please note: we do not accept returns for items used for events or photoshoots. Surprise Bags are non-refundable and are not eligible for exchange. Items marked ‘final sale’ are indeed, final, and cannot be returned or exchanged. Items may only be exchanged once if your exchange arrives and you are still unhappy with it, you may return it for a refund or credit within 7 days of arrival. If your item is damaged and your purchase date falls outside our standard return window, then please contact and we’ll be happy to assist you.Īll sale items over 25% off are non-refundable and are not eligible for exchange. For purchases made during December, the exchange window is extended to 45 days from receiving your item(s). For standard purchases, we are unable to accept any returns or exchanges after 7 days of receiving your item(s). If you don't love your Selkie, you can return or exchange any new, unworn items, with all tags attached, within 7 days of receiving your delivery (unless otherwise stated upon purchasing). Please note, all orders placed prior to are ineligible for cash returns. If you have any questions or need further assistance, please email our FAQs here.Īs of, Selkie accepts cash returns and easy exchanges! Start your return or exchange by visiting our Return Center. If you place an order with Route Package Protection and your item(s)/package(s) are lost, stolen or damaged in transit, please click here to file a claim. Route Package Protection is automatically added to your order, but you can remove it before placing your order if desired ( Please note: If you choose to remove Route Package Protection, you accept that Selkie is not liable for items that are lost, stolen or damaged in transit). For orders over $100, the fee is 1.5%-5% of your cart total. We offer Route Package Protection with every order, which covers items/packages that are lost, stolen or damaged in transit. You can track your order with the tracking information provided in your shipment notification email. If your order is shipped USPS or UPS please allow longer time for arrival. Selkie is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events. DHL Express ships within 1-2 business days within Europe and within 3-4 business days in Asia. International orders will be shipped via DHL Express, we sometimes utilize USPS and UPS depending on the inventory location. Please allow 4-7 days for your item to arrive once it ships out. Once processed you will receive a confirmation email with your tracking information. Pre order items will ship within 2 days of the date listed on the product. While we try our very best to keep international shipping costs low, your country’s import fees are out of our control. Non-US residents: Please note that your order ships from China or the US and may be subject to additional customs fees upon delivery. International orders typically arrive between 7 to 10 working days. We recommend to check in with our retail partners and see if they might carry your item! Many of our stockists often utilize expedited shipping. Unfortunately as we ship most of our items from China we do not offer expedited shipping at this time. This dress looks best when worn extremely tight. If you are not planning to use a tailor, and are in between sizes, size down for a very tight corset and up for more room. This dress closes with a centre back zipper, it has a line of faux buttons covering the zipper.įor more specifics, please text our help line.Īs this dress uses boning and silk, you can corset yourself in. If you are over 5'8 this will float just above the feet If you are under 5'8, prepare to hem the skirt You can design the bustle shape by using whichever loops you choose to button. The train is very long and bustles up in the back using elastic loops and silk covered buttons. The sleeve straps and cuffs are elastic. This dress is based on your waist and bust size, the hips are circular and therefor are not needed for choosing your size. *This dress is made to order, please allow 4 months for production. *Please note, we do not offer custom tailoring The Queen Of Angels gown, Selkie's very first official bridal/event gown! This dreamy, delicate dress was designed for a real bride, we wanted something flattering, simple and chic, while still incredibly show stopping and voluminous! It flows with incredible grace, reminiscent of a 1940's gown.
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